1. Duration:

Warranty time is different for different products, please refer to the information of the product you purchased specifically.

2. Coverage:

The warranty covers manufacturing defects, such as stitching issues or faulty materials, under normal use conditions.

3. Exclusions:

The warranty does not cover damages caused by misuse, abuse, or improper care. It also does not cover normal wear and tear or changes in color due to prolonged exposure to sunlight.

4. Claim Process:

To initiate a warranty claim, customers should contact the customer service department through the provided channels. They may be required to provide proof of purchase, such as an order confirmation or receipt.

5. Repair, Replacement, or Refund:

If a valid warranty claim is accepted, the company will, at its discretion, either repair the blanket, provide a replacement, or issue a refund.